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Emergency Assistance – Care Management Network 24 hours a day

In an emergency situation the Insured Person must contact the Medical Claims Helpline as soon as possible, and at the latest, within 48 hours of the occurrence giving rise to a claim or possible claim. The Insured Person must make no admission, offer, promise or payment without the Company's prior consent.

To ensure the most appropriate care possible, the Insured Person should contact the Company on the telephone number shown below, giving his name, Certificate number, and as much information as possible – including a telephone, fax or telex number where the Company can contact the Insured Person or leave messages at any time of the day or night.

The Insured Person must contact the Care Management Network Helpline in the event of an insured incident which may give rise to a claim under this insurance for any costs likely to exceed to total of US$1000 before the Insured Person arranges for hospitalization or treatment of any kind, in order to obtain prior authorization.

In an emergency situation the Insured Person must contact the Medical Claims Helpline as soon as possible, and at the latest, within 48 hours of the occurrence giving rise to a claim or possible claim. The Insured Person must make no admission, offer, promise or payment without the Company's prior consent.

Please note the terms and conditions, restrictions and co-insurance arrangements applicable under the Policy in respect of the use or not of our Preferred Provider Organization. The emergency assistance/medical claims helpline can and will provide full details of the Preferred Provider Organization details and network.

Care Management Network: Within USA: (888)-751-2407 Outside USA: (949)-975-1898
Email: gbgcare@managingwithcare.com.

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